Our Process is Simple.
Register for the Chronic COVID Assessment panel.
Our clinical laboratory partner will send a blood collection kit including instructions, and locations of blood draw sites within your area within 48 hours of purchasing a test.
Look for email domain: @radiancebiosciences.com.
GET HELP IN THE FIVE STEPS
First, register for and purchase the appropriate test kit. Radiance Diagnostics, the laboratory that processes your blood sample, will then contact you directly with detailed instructions. If you do not hear from the lab within 48 business hours, please check your Spam, Deleted, Junk, Trash and Promotions folder to be sure you did not miss the communication.
2 — SCHEDULE BLOOD DRAW
Setting up your blood draw is your responsibility. However, if your treating physician is unable to assist you in this process, Radiance has made arrangements with one US phlebotomy group which is available in most states. You will receive this information automatically when you register for the kit. If you need information on other topics such as shipping or the status of your test results, Radiance Diagnostics can be reached directly via email or phone.
Radiance Diagnostics
Email: info@theradiancediagnostics.com
Phone: 630-995-3722
3 — RECEIVE YOUR RESULTS FROM THE LAB
You will receive the results of your testing directly from Radiance Diagnostics via email. Once you have the results, please move to Step Four.
After receiving your laboratory results, you may register for a video consult appointment. PLEASE DO NOT DO THIS PRIOR TO RECEIVING YOUR LAB RESULTS. You can register by clicking “Register for Video Consult” on our website under “For Patients”. You will be sent instructions for setting up your personal patient portal within 48 business hours. Once you have completed your new patient forms within the portal, and uploaded your test results, you can then schedule a video consult. You will receive confirmation email once your appointment is confirmed that contains a link to join your appointment. Please share that link with your treating physician if he or she would like to join. The video consult is with you, your treating physician (who is encouraged, but not required to attend) and a CCTC physician.
5 — RECEIVE A TREATMENT PROTOCOL, IF WARRANTED
During the video consult, the CCTC physician will review your data, your clinical symptoms and clinical history. Together you will discuss the best therapeutic regimen for you. This is a personalized medicine approach. A Visit Summary written by the CCTC physician will be uploaded to your patient portal and sent directly to your treating doctor within 72 business hours. Then, your physician may prescribe appropriate medications and manage your medical care with our CCTC physician as a guide. Our nursing team is available to you and your doctor for support throughout the process. Follow up laboratory testing and consults with our physician team may be required for potential treatment adjustments.
For additional information or questions please contact us at customerserviceusa@incelldx.com
Thank you for your interest in the Chronic Covid Treatment Center. We strive to keep patients informed of the latest Immunology testing and treatment protocols offered by our in-house consulting physicians. Please continue to visit our website regularly for updates.
If you are interested in a review of your cytokine assessment panel; symptoms; and, a personalized treatment plan from our physician team, please see the five-step process below. You are required to have a supportive treating physician (MD/DO only) prior to completing the following five steps.